CARPET CARE FOR NOUWENS YARNS

Basic carpet care
The following carpet care program will only be effective if started on a new carpet or one which has been restored by a good professional clean:

1. Quality walk-off mats are recommended at entrances to reduce dirt and kitchen grease being walked into fitted carpets. To remain effective, clean these mats regularly and replace when necessary.

2. Vacuum your carpet thoroughly and more frequently in well used areas to prevent soil from settling into the pile. Ensure that your vacuum cleaner is well maintained and that the bag is changed regularly.

3. Remove spills and marks immediately, prompt action will prevent the spillage from penetrating the fibre and becoming fixed. Refer to our guide for spot cleaning. Maintain heavy traffic routes with Nouwens carpet cleaning powder from time to time (Capture and Duo Powder may also be used).

4. If the above care is taken, your need for professional cleaning will be minimal. However, do not wait until your carpet becomes too dirty before arranging a general clean by a reputable professional cleaner.




Spot removal guide
1. It is most important to clean up spills and marks immediately. The best method is to blot up liquids with white paper towels or white absorbant cloths. Scoop up solids with the blunt edge of a knife, a spoon or a spatula working inwards from the edge of the mark.

2. Treat mark with suitable cleaning products. Each Nouwens Carpet Care product carries directions which should be followed. Note: never rub, scrub or brush a mark as this can spread it and damage the carpet pile.

3. Products such as the Nouwens heavy duty carpet cleaner will leave sticky detergent residues after use, which promote re-soiling. Make sure you follow the directions to remove this detergent residue.

4. Do not rush - deep soiling might require repeated cleaning as it could 'wick' back after an initial clean. Allow the first clean to dry and vacuum well before repeating the procedure.

5. A generally safe and effective do it yourself spot removal product is the Nouwens carpet cleaning powder. It is also very effective for cleaning generally soiled areas such as main traffic routes.

Nouwens Carpet Care products are suitable for wool and synthetics. Finally, the care and love you give your carpet will be returned in the enduring pleasure and warmth a well maintained carpet can provide.

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CARPET CARE FOR
MOHAIR FLAT WEAVE RUGS

General Care
Vacuum clean. For muddy footprints, allow mud to dry, then brush off. Since mohair does not produce static, the fibres will not retain dust but instead allow it to fall through the weave. Turn carpet regularly to brush away all dust and grit from underneath. Mohair flat weave carpets are generally usable on both sides, unless otherwise specified.




Stains and marks
Immediately pour cold water onto the mark or stain, placing a towel underneath the carpet to absorb the water. Do not attempt to clean it with an industrial product, as this could worsen the stain or turn it yellow. Sunlight soap (or its European equivalent Savon de Marseille) can also be used to gently loosen a stain, then rinse well with cold water and allow to dry flat in sunlight if possible.

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